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Dekkers IT Solutions & Consultancy

Improve your service management

Optimize collaboration with powerful ESM solutions, customization, consulting and support.
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Effortless IT. Business, streamlined

Dekkers IT Solutions & Consultancy Partners

Partners & certifications

Boost your business with our partnership

At Dekkers IT Solutions & Consultancy, we guarantee excellent service and expertise for our clients. Our leading certifications and strong industry partnerships are the pillars of this promise. We have optimized our processes to meet the highest standards. Every day, we leverage this expertise with highly trained staff and advanced products and services to serve you.

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Dekkers provides Grip on Growth

Grip on Growth with Integrated IT Solutions

At Dekkers IT Solutions & Consultancy, we help businesses take control of their IT environment with integrated, future-ready solutions. As certified partners of ManageEngine and Halo, we offer deep, hands-on expertise across the full ManageEngine portfolio — including endpoint management (Endpoint Central, Patch Management, MDM), IT operations, identity & access management, and IT security. Our team delivers tailored solutions that improve visibility, strengthen security, and support sustainable growth.

We extend this value through seamless integration with HaloITSM and HaloPSA, enabling streamlined service management, project tracking, and customer support from one central platform. By connecting endpoint data, service tickets, assets, and reporting, we build a unified IT ecosystem that empowers your business to scale efficiently and stay in control.

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Grip on Growth with Service Desk Plus Solutions with Dekkers IT and ManageEngine ServiceDesk Plus

Step for step

How we help you to grow

Every successful implementation begins with a strong foundation. We start by identifying processes, designing the database architecture, and then executing the implementation. At Dekkers IT, we follow proven best practices throughout our approach and offer a wide range of solutions. Each implementation follows a structured process:

1

Discovery

Analyzing Processes, Collecting Requirements, and Defining the Project Plan.

2

Implementation

We implement the plan using our proven best practices—pragmatic, hands-on, and focused on delivering results.

3

Training

We offer training for both admins and users, with a strong focus on ensuring smooth adoption.

4

Support

As a comprehensive partner, we also offer ongoing service and support.

‘‘From TOPdesk to the Cloud — Without Missing a Beat.’’

A seamless international migration, zero disruption A leading company in the international food ingredients industry faced a pressing challenge: their existing IT service management platform, TOPdesk, no longer met the organization's growing needs. Together, we identified a solution that was more scalable, modern, and efficient.


The right choice: ManageEngine ServiceDesk Plus Cloud Following a thorough analysis, we jointly selected ManageEngine ServiceDesk Plus Cloud — a cloud-based ITSM solution perfectly aligned with the organization's international structure and built to support continued growth. The transition was carefully planned to ensure full operational continuity throughout.


A migration with no notable disruption The migration went smoothly. Thanks to a structured approach and close collaboration with the internal IT team, the switchover was completed without any noticeable impact on day-to-day operations. Employees barely noticed the change — except that everything suddenly worked better.


Benefits felt every single day The self-service portal empowers employees to independently submit tickets and track their status in real time. Automated workflows significantly reduce manual effort, and incidents are picked up and resolved faster than ever. Improvements the team experiences every day.


What the client says "Expert, constructive, and a pleasure to work with."

Role: Systems Administrator — Leading company in the natural food ingredients industry.

Read more about this case

Customer cases

From Excel to the complete Zoho Suite

Videndum - HaloITSM

Videndum transforms fragmented processes into a single, integrated workflow with Halo.

View case
E-WISE

FritzRoy - HaloITSM

FitzRoy streamlines IT, improves collaboration, and enhances patient-centered care.

View case
Takecarebnb

Eduthing - HaloPSA

Automation, insights, and self-service are boosting efficiency at 250 schools.

View case

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 what we use 

We bring the top IT vendors to you.

We join forces with only the best to ensure service quality and deliver cutting-edge technology to those who need it.

Enterprise Service Management

The success of your business depends on high-quality customer and employee service, which is essential for efficient Service Management with fast service, hassle-free customer experience and smart automation through the right technology.

Manage and secure your endpoints

Organizations must meet employee needs, whether onboarding, software installation or device management. UEMS integrates device management and security, improves productivity without data risk. 

IT management for MSPs

Customers rely on Managed Service Providers (MSPs) for continuous technology operation, software updates, and reliable data backups. When problems arise, they count on fast, reliable support. 

IT Operations Management

In the digitizing world, IT infrastructure is essential for businesses. To ensure business continuity and gain competitive advantage, deep insight into networks, servers and storage is crucial. Learn how effective monitoring improves your IT infrastructure here. 

 what we use 

It's all about smart solutions

We are ready to answer all your questions and advise you on which of our services are best suited for your needs.
Call us: +31 (0)88 007 93 00

Your benefits

Customer

Independent

Proficient

Result-oriented

Problem solving

Transparent

What is the next step?

1

We will schedule an interview at your convenience

2

We conduct an exploratory and consultative interview.

3

We put together a proposal.