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Dekkers IT Solutions & Consultancy

Better service starts with IT that works together.

Bring your teams, tools, and service processes together with ManageEngine and Halo. Dekkers IT Solutions & Consultancy helps you make them work for your organization, from implementation and integration to everyday support.

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Effortless IT. Business, streamlined

Dekkers IT Solutions & Consultancy Partners
ManageEngine & Halo expertise

The right tools matter. So do the people behind them.

Choosing IT software is only part of the job. It also needs to be configured properly, fit your processes, and help the people who use it every day.

At Dekkers IT Solutions & Consultancy, we combine hands-on experience with ManageEngine, HaloITSM, and HaloPSA with a practical understanding of IT management and service delivery. We help you turn requirements into a working setup, from endpoint management and IT security to service desk workflows.

Our partnerships and technical training support that work. For you, the value lies in clear advice, careful implementation, and support from people who understand your IT environment.

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ManageEngine & Halo specialists

ManageEngine and Halo expertise. Built around your IT team.

Your IT team needs tools that work well together and fit the way people work. At Dekkers IT Solutions & Consultancy, we help you select, implement, and connect ManageEngine and Halo solutions, so your team spends less time on manual tasks and more time helping users.

Practical help with IT management and service delivery

We work with ManageEngine across endpoint management, patch management, mobile device management, IT operations, identity and access management, and IT security. Whether you need to manage devices with Endpoint Central or improve visibility across your IT environment, we start with what your team needs to get done.

For service management, we help organizations set up HaloITSM around their support processes. For IT service providers, we help configure HaloPSA to manage customer support, projects, and day-to-day service delivery.

Connect your tools. Give your team the full picture.

When a ticket comes in, your support team should have the information they need to act. We connect asset and endpoint data with service workflows, helping technicians understand the issue without switching between systems or asking users for the same details twice.

From the first conversation through configuration, integration, and ongoing support, we work alongside your team to make IT management easier to handle.

Let’s talk about your IT setup.

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About Us
Grip on Growth with Service Desk Plus Solutions with Dekkers IT and ManageEngine ServiceDesk Plus

Step for step

How we help you to grow

Every successful implementation begins with a strong foundation. We start by identifying processes, designing the database architecture, and then executing the implementation. At Dekkers IT, we follow proven best practices throughout our approach and offer a wide range of solutions. Each implementation follows a structured process:

1

Discovery

Analyzing Processes, Collecting Requirements, and Defining the Project Plan.

2

Implementation

We implement the plan using our proven best practices—pragmatic, hands-on, and focused on delivering results.

3

Training

We offer training for both admins and users, with a strong focus on ensuring smooth adoption.

4

Support

As a comprehensive partner, we also offer ongoing service and support.

‘‘From TOPdesk to the Cloud — Without Missing a Beat.’’

A seamless international migration, zero disruption A leading company in the international food ingredients industry faced a pressing challenge: their existing IT service management platform, TOPdesk, no longer met the organization's growing needs. Together, we identified a solution that was more scalable, modern, and efficient.

The right choice: ManageEngine ServiceDesk Plus Cloud Following a thorough analysis, we jointly selected ManageEngine ServiceDesk Plus Cloud — a cloud-based ITSM solution perfectly aligned with the organization's international structure and built to support continued growth. The transition was carefully planned to ensure full operational continuity throughout.

A migration with no notable disruption The migration went smoothly. Thanks to a structured approach and close collaboration with the internal IT team, the switchover was completed without any noticeable impact on day-to-day operations. Employees barely noticed the change — except that everything suddenly worked better.

Benefits felt every single day The self-service portal empowers employees to independently submit tickets and track their status in real time. Automated workflows significantly reduce manual effort, and incidents are picked up and resolved faster than ever. Improvements the team experiences every day.

What the client says "Expert, constructive, and a pleasure to work with."

Role: Systems Administrator — Leading company in the natural food ingredients industry.

Read more about this case

Customer cases

From Excel to the complete Zoho Suite

Videndum - HaloITSM

Videndum transforms fragmented processes into a single, integrated workflow with Halo.

View case
E-WISE

FritzRoy - HaloITSM

FitzRoy streamlines IT, improves collaboration, and enhances patient-centered care.

View case
Takecarebnb

Eduthing - HaloPSA

Automation, insights, and self-service are boosting efficiency at 250 schools.

View case

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 what we use 

We bring the top IT vendors to you.

We join forces with only the best to ensure service quality and deliver cutting-edge technology to those who need it.

Enterprise Service Management

Give employees one place to request help from IT, HR, and facilities. Dekkers IT Solutions & Consultancy helps you set up clear workflows and automate approvals, so requests reach the right team. Employees can follow progress, while your teams spend less time chasing information.

Unified Endpoint Management & Security

Give employees the software and devices they need, from their first day onward. Dekkers IT Solutions & Consultancy helps you manage laptops, desktops, and mobile devices, automate software deployment, and keep security patches up to date. Your IT team gains a clear view of its endpoints and the tools to address vulnerabilities.

IT Management for Managed Service Providers

Your customers expect their IT to work and a quick response when it doesn’t. Dekkers IT Solutions & Consultancy helps MSPs connect monitoring, patch management, and customer support, giving technicians the information they need to resolve issues. Clear workflows and automated routine tasks help your team manage more customers without adding unnecessary admin.

IT Infrastructure Monitoring

When an application slows down, your IT team needs to find the cause quickly. Dekkers IT Solutions & Consultancy helps you monitor networks, servers, and storage, with clear alerts that make it easier to spot performance issues. With a better view of system health and capacity, your team can address problems before they disrupt daily work.

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It's all about smart solutions

We are ready to answer all your questions and advise you on which of our services are best suited for your needs.
Call us: +31 (0)88 007 93 00

Your benefits

Customer

Independent

Proficient

Result-oriented

Problem solving

Transparent

What is the next step?

1

We will schedule an interview at your convenience

2

We conduct an exploratory and consultative interview.

3

We put together a proposal.